loved Falconry, and they upgraded our rooms when the rooms were not ready when we arrived. Very nice.

Food was excellent.

For a 5-star hotel, this castle is missing some very important things. First, there is NO swimming pool as all the other 5 star hotels we stayed at offered. Second, the fitness room consists of 2 treadmills and a few weights and that's it. Very disappointing. Third, the jacuzzi is tiny- only large enough for 2 people which is ridiculous for a large hotel The rooms need serious updating. When you compare the interior of the Dromoland Castle to the Ashford Castle, the Ashford Castle needs updating - I realize it's "old" but it shouldn't look rundown inside and it does. The food is so-so and the service in all restaurants was very slow too. We never complained about it, but we overheard many people did complain why it took 45 minutes to get your salad at dinnertime. Also, while in our room showering, on one occasion another guest walked into our room with my room key in-hand. When I asked this gentleman how he got into our room, he said he just took the key from the front lobby as they are accessible for anyone who walks by. He intended to grab the key for 201 but grabbed our key for 210 instead. Guests shouldn't have access to any room keys but since very often no one is manning the reception area which is open to anyone's access, this man just helped himself to what he thought was his own room key, but wasn't; it was my room key. So I strongly urge them to have more security where the room keys are kept. I told this to the hotel manager straight away of course. We spent 2 nights at Ashford Castle and while I'm glad I tried it once, I'd never return there. I'd much prefer to return to Dromoland Castle and see the same sights we saw while we were at Ashford Castle.

We LOVED our night at Ashford Castle. I just wish we had more time there. We were unaware that breakfast was included in the night's stay until that morning. Luckily we didn't miss out on that feature.

Loved the castle and grounds! The food was wonderful! The shower would get really hot and then really cold though, so that was no fun. The customer service was excellent also.

Terrible food. No one cared or did anything when I complained about the food.

Ashford was one of the coolest places Ive ever stayed for sure.

Each of the three castles that we stayed at were wonderful and the staff was extremely helpful and friendly. Excellent value for the cost.

We were given a room with a beautiful view of the lake and grounds. But, the condition of the room was not what I would expect to find at a 5 star hotel; it's getting a bit run down. Nevertheless, we had a very memorable stay at Ashford.

Amazing castle and hotel, like a dream

The trip was overall a success. We had a great honeymoon. we didn't want to leave ireland. Your help wioth the trip was amazing and really made it a trip thats unforgettable.

This hotel was one that we chose and in fact we decided to stay a second night because we were enjoying it so much

This was a very special location on our trip and it deserves the five star rating it holds as a luxury hotel.

Wonderful.

outstanding hotel would recommend to anyone

The hawking was a disappointment and the boat tour is such that only if you stay 2 days can you really go. That is the reason for the 4 on Facilities. The food although good was not as good or as inventive but the service was very nice

The castle was great for one night. It was very expensive and they are use to hi end clientel, which we were not.

The hawk walk offered by the School of Falconry was exceptional ! !

My wife and I decided we enjoyed the B&B stays over the Castle. Just felt more in line with who we are these days... we have both spent time in our professions at high end hotels and don't feel much need for that any more. The Castle and their staff were great.

Ashford Castle was majestic and surreal. The only problem we had was that it was hot and sunny, surprise, and we couldn't get any ventilation in our rooms. The windows in one room wouldn't open.

We all had a wonderful time at Ashford. The level of hospitality was superb and I particularly liked the activities that the Hotel offered. The experience of being able to learn Falconry at Ashford was one of the highlights of the trip. I must commend both the Hotel and the Falconers for making me feel like a king. I highly recommend this hotel as a "must do" part of any visit to Ireland.

A once in a lifetime experience!

we wished we could have spent the whole time there

The nicest place I have ever stayed. We hated to leave. We were treated like royalty - loved it!

absolutely gorgeous setting and very friendly and accomadating staff.

it was the highlight of the whole trip, a great place.

wonderful experience here! We all want to come back again.

Staff was nice enough. Beds were incredibly hard, but the room was beautiful

The best part of our trip.

Ashford Castle was amazing! We loved it!

we were VERY disappointed here. Was charged an extra 120 euros for an age mistake on one of the kids. But, got no more value out of that. Could not even get a complimentary cup of hot tea here???

Ashford is a gorgeous castle in a fairy-tale setting, but we felt like the staff treated us with little respect. There was one bartender (he had long brown hair) who was wonderful to us and gave us many ideas of what we could do in the area, but the rest of the staff treated us like we were young kids. At one point we waited 30 mins to have our lunch orders taken while all the guests around us (who arrived later) were served first.

Very pricey for what you got

The Ashford Castle was one of the most beautiful places I've ever visited. Everyone at the Castle was absolutely wonderful, accommodating, helpful and gracious. We were upgraded to a lake view room at no additional charge. We were treated with dignity, respect and courtesy. I would recommend this accommodation to EVERYONE!!!

We enjoyed Asford Castle and the village of Cong very much.

staff was rude, made us feel we were not good enough to stay there

Very expensive for what we got in return.

Absolutely amazing, falconry was wonderful. The only critique I can give was that there was only one massage therapist available and we weren't able to get a couples massage or a massage at the same time, but it was the slow season and did not effect our love of this hotel.

We loved Ashford and the Village Cong, we got directions from the Dromoland which were quite good. It would have been nice if you had included diredctions in your travel packet.

We were originally booked for 2 nights but I asked to change it to one because we wanted to move on to other locations but I wish we stayed there the 2 nights as suggested by myguideIreland.

Very disappointed in gardens. A few bedding plants had been recently put in around the back fountain, but they were not blooming. All over Ireland there were pretty blooming flowers but not a one at Ashford. The hotel did not have the atmosphere of a 5 star hotel. Too many bus tours and too much public access to the grounds.

This was the most excellent experience.

Wow, this place is awesomely beautiful! We loved our room and the view. The breakfast was to die for and the service, fabulous! We especially liked the boat ride, if only we could have seen St. Patrick's church, but it was the wrong time of year. We only wish we had arrived sooner in the day to enjoy more time there.

It was outstanding.

Absolutely stunning place. Best filet mignon I've ever eaten in the George V restaurant. However, the most expensive and dryest cheese sandwich I've ever had in the lounge for about 20 USD.

Ashford Castle is a truly remarkable place. This was our second visit in 5 years and unlike others they have managed to hold and in some cases improve their standards. In particular, the introduction of the bar food was a good idea and meant that the visitors had a good choice at mealtimes. Hope this helps! Paul

Outstanding facility. Most enjoyable experience.

Ashford had so much to do that we never took our driving trips, we never left.

We had a table reserved in the small, intimate dining room. The meal we chose for the evening was the 7 course taste menu which was also paired with a wine for each course. Marten did not hurry us or the other help. We took our time and felt relaxed and right at home. Marten was sociable, friendly and he and all the others, go way beyond themselves to make you feel welcome.

We stayed at Ashford previously and I found the facilities a bit tired and needing upgrading. Also the rooms we had here....all of them were much smaller than we had previously. Service here however was truly exceptional at dinner, breakfast and cocktail time. We also noted that the entertainment after 10PM was the same that was there in '98....apparently a good venue for them. We enjoyed our stay here with the possible exception of the small rooms....although 3 of the 4 rooms did have a view, the fourth room looked mostly at one of the castle walls. The hot tub, steam room and sauna were also a welcome addition from '98.

Excellent

ashford castle was the highlight of our trip.the staff was the greatest ever. would stay again on next trip.

Awesome

The Highlight of the trip. Since Cong and the surrounding "Quiet Man" sites were high on our list of places to see, the locaton was great.